Shipping policy

Shipping Policy

At Niklo, our goal is to make ordering eyewear straightforward wherever you are. We offer free worldwide shipping on eligible orders placed through niklo.shop.

Shipping Cost

Standard shipping is FREE worldwide. There is no additional standard shipping charge for eligible orders.

Estimated Delivery Time

Our estimated delivery time is:

7–10 days

Delivery times are estimates and may vary depending on destination, carrier operations, customs procedures, public holidays, severe weather, or other circumstances outside our reasonable control.

Order Processing

After your order is successfully placed, it will be prepared for shipment. Processing occurs before the carrier delivery period begins.

Once your order has been dispatched, available shipping or tracking information may be provided electronically.

Shipping Destinations

Niklo offers worldwide shipping to supported destinations. In rare circumstances, delivery may not be possible to a particular region because of carrier limitations, local restrictions, or other logistical issues.

If we are unable to fulfill your order, we will contact you using the information supplied during checkout.

Shipping Address

Customers are responsible for entering a complete and accurate delivery address when placing an order.

Please review your address carefully before completing checkout. If you discover an error after ordering, contact support@niklo.shop as quickly as possible.

We cannot guarantee that an address can be changed once an order has entered fulfillment or has been dispatched.

Delayed Orders

Occasional delays can occur due to customs processing, carrier disruptions, severe weather, holidays, high shipping volumes, or other circumstances beyond our reasonable control.

If your order appears significantly delayed, please contact us with your order number so our support team can assist you.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost during transportation, please contact us promptly.

Include your order number and any relevant information or photographs. We will review the circumstances and help determine an appropriate resolution.

Customs and Import Requirements

International shipments may be subject to local customs procedures, import regulations, taxes, duties, or other governmental requirements depending on the destination.

Any obligations not expressly included in the checkout price will be handled in accordance with the laws and requirements applicable to the destination.